TeamViewer Policy API - Use the API to deploy settings to any number of devices (Premium and above).Service Case Chat - Your customers may contact you via chat even before they receive support.TeamViewer Policy Assignment - Improved control of TeamViewer settings for all managed devices (Business and above).Device Connection Reports - Display all inbound connections in the Management Console (Corporate and above).Code re-write - Significant backend optimizations according to TeamViewer.Remote Device Dashboard - Look at critical performance information during remote sessions, and take actions with the new dashboard.Silent Host roll Out - Deploy TeamViewer on as many devices as you like with a single-click (Corporate and above).OneDrive for Business support - Access files stored on OneDrive for Business during online meetings and remote sessions.Service Case Notifications - React faster to email and pop-up notifications (Business and above).Remote Control Tabs for Mac OS - Run multiple remote sessions on Mac OS in tabs.Here is a list of other features new to TeamViewer 12: No crazy contracts or 30-day notices, or early renewals that take you by surprise.TeamViewer 12 supports remote access to Windows Phone, but that is also only available to Premium and above accounts. That includes when they want to leave us. That’s because we thrive to ensure that our customers are treated with the highest level of service at EVERY stage of their Splashtop journey. Highest customer satisfaction in the industry: With a Capterra overall user rating of 97, Splashtop has the highest user satisfaction score when it comes to remote access tools.Our platform’s secure infrastructure is also reinforced with intrusion prevention, app security, and a wide range of security features to provide you one of the most secure remote desktop tools in the market. Above standard security procedures: Splashtop validates all users, even for free trials, by requiring user registration, as well as validation of users’ email addresses and other credentials, before allowing usage of our tools.Splashtop SOS also includes the ability to support multiple operating systems with a free mobile add-on included. Unbeatable price: Splashtop SOS starts at $199 per technician per year while TeamViewer for QuickSupport starts at $610.80 per year per technician.Once you install the Splashtop SOS app, you can instantly connect to your users’ devices with a simple session code, reduce the time it takes to support your users, keep customer satisfaction high, and reduce costs for your help desk/support team. Built for quick support: Splashtop makes providing quick remote support simple.Why Splashtop SOS is a better alternative than TeamViewer for QuickSupport
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